Shipping & Delivery

Effective Date: 4 July 2026

At Simple Nourish Co, we believe shopping for quality kitchenware should be simple from start to finish. We're committed to delivering your order quickly, carefully and with the level of service you'd expect from a premium brand.

Below you'll find everything you need to know about our shipping and delivery service.

Where We Deliver

We currently deliver to addresses within the United Kingdom only.

As Simple Nourish Co grows, we look forward to offering delivery to more locations in the future.

Shipping Costs

We keep our delivery pricing simple:

• FREE Standard UK Delivery on all orders over £50

• £3.99 Standard UK Delivery on orders under £50

Your delivery cost will always be shown clearly at checkout before you complete your purchase.

Processing Your Order

Orders are usually processed within 1–2 business days.

Orders placed on weekends or UK bank holidays will be processed on the next business day.

Once your order has been dispatched, you'll receive a confirmation email.

Delivery Times

Standard UK delivery typically takes 2–5 business days after your order has been dispatched.

While we always aim to deliver within these timescales, occasional delays may occur during busy periods, adverse weather conditions or due to circumstances outside our control.

Order Tracking

Where tracking is available, you'll receive your tracking details by email once your order has been dispatched, allowing you to follow your delivery every step of the way.

Delivery Address

Please check your delivery address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible. We'll always do our best to help, but once an order has been processed or dispatched, we may not be able to make changes.

Delayed or Missing Orders

If your order hasn't arrived within the expected delivery timeframe, please get in touch with us.

We'll investigate the issue with the delivery provider and keep you updated until your order is safely delivered or a suitable resolution has been reached.

Damaged or Incorrect Orders

Please inspect your order upon delivery.

If your item arrives damaged, faulty or you receive the wrong product, contact us as soon as reasonably possible. Including photographs of the item and its packaging will help us resolve the issue more quickly.

For information about returns and refunds, please see our Refund Policy.

Need Help?

If you have any questions about your order or our delivery service, please visit our Contact Us page. Our team will be happy to help.

Thank you for choosing Simple Nourish Co. We truly appreciate your support and look forward to being part of your cooking journey.